Payments & Security

Is it safe to shop online? Are my details secure?

Sure! We want you to have a safe and secure shopping experience online. All payments via our sites are processed using SSL (Secure Socket Layer) protocol and is encrypted. This means that sensitive information is encrypted to protect your privacy.

If you like, you can protect details from unauthorised access by logging out each time you finish using the site. This is may be advisable if you are accessing the store from a public or shared computer.

How do I pay for my order?

You can pay for your order with a credit card or a debit card. We currently accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

You can also pay using Paypal.

We do not currently accept vouchers, cheques, phone orders or gift cards.

What are coupon codes?

Coupon codes are codes that entitle you to a special promotion on a purchase. Coupon codes can be redeemed by entering the provided code into the Coupon Code box in the Cart and pressing the “Apply coupon” button. After the code is entered, and you have applied it, you will see a discount has been applied to your order. Only one discount code can be used per online order.

Coupon codes do not stack with existing storewide sales on items. For instance, if your cart contains only items already on sale, the discount from the coupon code will not be applied.

Reporting Phishing to Ponder Tees

What is Phishing?

Phishing is the attempt to obtain sensitive information such as usernames, passwords, and credit card details (and money), often for malicious reasons, by disguising as a trustworthy brand in an electronic communication.

What should I do if I suspect I have received a phishing email?

If you suspect you’ve received a phishing or malicious email, which says it’s from Ponder Tees or uses the Ponder Tees logo – please report it by forwarding the email to contact@pondertees.com.